Five-year Implementation Of E-Government Development Reviewed

Minister Chairman of the Office of the Government Mai Tien Dung reported that the number of public services has increased dramatically from eight in December 9, 2019 (since the launcing of the National public service portal) to 2,800 at present. So far, the portal has provided nearly 6,800 administrative procedures at four administrative levels. In addition, it received over 116 million visits and more than 468,000 registered accounts.

More than 940,000 administrative documents were processed online through the portal, while 67,000 e-payment transactions were made with total amount of 26.7 billion VND. The portal also received more than 10,000 feedbacks.

The portal has saved over VND 8.1 trillion (US$ 351.53 million) each year, along with over VND 1.2 trillion each year in paper and delivery costs.

So far, the national reporting information system has connected to the systems of 14 ministries and agencies as well as 37 localities, saving VND 9.9 trillion each year in accordance to calculation of the Organisation for Economic Co-operation and Development (OECD).

Meanwhile, a number of database for e-government have been built, including the insurance database with information of 24 million families joining health insurance and more than 90 million people covered by health insurance, along with those on businesses, finance, education, health care, and population.

As of December 2020, nearly 40 “Make in Vietnam” platforms built by domestic businesses had been introduced.

Addressing the meeting, Prime Minister Nguyen Xuan Phuc, who is Chairman of the National Committee for E-Government said that Viet Nam ranked 86th out of 193 countries and territories in its e-government raking in 2020, up two places from 2018. The figure reflected Viet Nam’s progress in the field. However, in Southeast Asia, Viet Nam was positioned at the sixth place.

PM Phuc highlighted that e-government building was regarded as a a bright spot in governmental operation especially in 2020. 

However, there remains some shortcomings in e-government building including incomplete legal environment and and limited ratio of level-4 online public services.

The Ministry of Natural Resources and Environment was tasked to supeed up the building progress of the national database on land, which is expected to be launched this July.

Ministries, sectors and localities were urged to exploit public services provided online and actively sharing their data to other State agencies, and ensuring system safety.

By Khanh Phuong